Privacy Policy

1. Who We Are

This Privacy Policy describes how I-FACTOR.AI ("we", "us", or "our") collects, uses, and shares personal information when you visit https://i-factor.ai, use our web application, or interact with our products, coaching, and related services (collectively, the "Services"). I-FACTOR.AI is owned and operated by SystematicB2B, LLC, located at 228 Park Ave S PMB 61050, New York, NY 10003-1502, USA.

2. What This Policy Covers

This Policy applies to personal information we collect from visitors, customers, and members of our online programs and platforms, including any coaching calls, group sessions, or content portals associated with I-FACTOR.AI.

For the purposes of this Policy, “Personal Information” means any data that can be used to identify an individual, either alone or in combination with other information.

3. Information We Collect and How We Use It

We may collect the following categories of Personal Information when you use our Services or interact with us:

• Contact details: such as your name, email address, phone number, and mailing address when you sign up, request support, join our mailing list, or purchase a product.
• Account information: such as your username, password, and profile details when you create an account or membership.
• Payment and billing details: limited information related to your purchases (e.g., transaction amount, date, and payment method). Payment information is processed by third-party payment processors; we do not store your full credit card details on our servers.
• Usage and log data: such as IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs. This may be collected via server logs and analytics tools.
• Communications: information you provide when contacting us via email, support requests, surveys, or feedback forms.
• Program and coaching content: questions, comments, and shared materials during coaching calls, group sessions, or training platforms, which may be recorded for educational or promotional purposes where permitted.

We use this information to:

• Provide, operate, and maintain the Services.
• Process your orders and manage billing, subscriptions, and member accounts.
• Communicate with you about your account, purchases, updates, and support requests.
• Send you marketing communications you choose to receive (you may opt out at any time).
• Improve our content, programs, and user experience, including via analytics and research.
• Detect, prevent, and address technical or security issues.
• Comply with legal obligations and enforce our terms.

4. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to recognize your browser, remember your preferences, authenticate your login, and analyze how visitors use our Site. Cookies may also be used to support our advertising and remarketing efforts.

You can control cookies through your browser settings. If you choose to disable cookies, some features of the Services may not function properly.

5. Analytics and Advertising Partners

We may use third-party analytics and advertising tools such as Google Analytics, Facebook pixel, Twitter conversion tracking, and email marketing or automation platforms to better understand how our Site and Services are used and to improve our marketing. These providers may collect information about your activity on our Site over time and across different websites.

These third parties have their own privacy policies, which we encourage you to review. Many providers allow you to opt out of certain tracking or targeted advertising through their own settings or through industry opt-out tools.

6. How We Share Information

We do not sell or rent your Personal Information to third parties. We may share your information in the following limited circumstances:

• Service providers: with trusted third-party vendors who perform services on our behalf (such as payment processing, email delivery, hosting, analytics, or customer support) and who are bound by contractual obligations to protect your information.
• Business transfers: in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction. In such cases, we will take reasonable steps to ensure your personal information continues to be handled in accordance with this Policy.
• Legal requirements: if required to do so by law or in response to valid requests by public authorities (such as a court, regulator, or law enforcement agency).
• With your consent: when you explicitly authorize us to share information, such as testimonials or case studies.

7. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. We may retain certain information for legitimate business purposes, such as record-keeping, resolving disputes, and enforcing our agreements.

8. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your Personal Information:

• To request access to the personal data we hold about you.
• To request correction or updating of inaccurate information.
• To request deletion of your personal data, in certain circumstances.
• To request that we restrict or limit processing of your information in certain situations.
• To object to our processing of your information, including direct marketing.
• To withdraw your consent where we rely on consent to process your data (without affecting the lawfulness of processing before withdrawal).

To exercise these rights, please contact us at info@i-factor.ai. We may request additional information to verify your identity before fulfilling your request.

9. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you believe we might have information from or about a child under 13, please contact us immediately at info@i-factor.ai.

10. Data Security

We use commercially reasonable technical and organizational measures to protect your Personal Information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this Policy periodically so you stay informed about how we are protecting your information.